Refund and Cancellation Policy

Refund and Cancellation Policy

Refund and Cancellation Policy

We want you to be satisfied with our services. Please review our refund and cancellation terms:

Cancellations

  • Customers may cancel their booking/order within 14 days of purchase, unless the service has already been delivered.

  • Cancellations must be requested in writing via email at [your email].

Refunds

  • Full refunds will be issued for cancellations made within the 14-day period, unless otherwise restricted by law.

  • No refunds will be provided for services already rendered.

  • Refunds will be processed within [X] business days and returned to the original payment method.

Exceptions

Certain services (e.g., digital downloads, personalized products, urgent bookings) may be exempt from refunds under EU law.